We're excited for you to try your products too! Orders can take between 2-7 business days to arrive depending on your location within the US.

In most cases orders will be shipped out within 1 -2 business days after the order is placed.

You will receive your tracking information via email as soon as your order has shipped out.

No, shipping product in extreme heat or cold temperatures will not affect the efficacy of our products.

No worries! Damages can happen during transit. If your product arrives at all damaged, please reach out to hello@remedyskin.com with a photo and we'll be happy to correct this.

We have a 100% satisfaction guarantee policy. If you are not happy with your products for any reason, please reach out to our support team hello@remedyskin.com within 60 days of purchase.

Once an order has been placed it can no longer be updated. If you make a mistake with your order, please try to reach out to us immediately at hello@remedyskin.com with the correct information included.

We cannot make changes once an order is processed. Reach out to hello@remedyskin.com for additional support as soon as possible.

Unfortunately, this can happen with USPS.
Please wait 1-2 days to see if the package arrives, and then reach out to us so we can guide you through the next steps.
Don’t worry we’ll make sure you’re covered! 

We do not yet offer our products for wholesale distribution yet. If you are interested in partnering together in the future, please complete the form here.

We currently do not offer any trial or sample sizes; however, we do offer a 100% satisfaction guarantee policy within 60 days of your purchase.

We accept all major Credit Cards, Apple Pay, Google Pay, Meta Pay, PayPal, and Shop Pay (Break up your payments over time).
We plan to add more payment methods in the future.

Your CC will be charged as soon as you place your order.

You can send an email to hello@remedyskin.com, and we will reply within 24 hours.

Our support hours are 8AM - 11PM EST.

You can reach out via phone to 866-544-3339, please leave a voicemail if we are unable to answer and we'll get back to you as quickly as we can.

Please reach out to creator@remedyskin.com with your social media handles for further information on partnering with us.

Please reach out to hello@remedyskin.com for further information about becoming an affiliate.

Yes, consult with your dermatologist before adding any new retinol or tretinoin products to your current routine. We recommend alternating days when using our Remedy for Dark Spots or Remedy for Pore Size with prescription tretinoin.

Almost all of our products contain retinol. The ones that do not are, Remedy for Dry Lips and Remedy for Dandruff. With all of our products, we highly recommend using SPF 30+ daily.

We recommend for everyone to apply SPF 30+ daily.

We recommend avoiding Remedy for Dark Spots and Remedy for Pore Size during pregnancy.

Please check with your doctor or dermatologist if you are nursing.

Yes, our products are vegan.

No! We do not conduct testing of any sort on animals.

No, our products contain Gluten and Soy.

No, we will never use parabens or phthalates in our products

While we do not have specific comedogenesis testing done with our products, through testing we can confirm they do not clog pores.

No. We do not add any fragrance in our products.

Remedy for Body Bumps has a patent pending blend of 0.1% Encapsulated Retinol, 10% Urea, 5% Lactic acid, and Ceramides. For the full IL view the product page.

5.5 fl. oz.

Yes! This is a rich moisturizer.

You should see an immediate improvement after 1 wash(itchiness, flakes) but should see compounded benefits (oil regulation, preventing new dandruff) with long term regular use.This can vary from person to person depending on the type of dandruff and the severity of dandruff.

It depends on how frequently you use it, how much product you like and need to use based on your hair texture. Typically this should last 1-2 months when used 2-3 times per week.

Use up to everyday until dandruff is under control - then weekly for maintenance.

No! Remedy for dandruff has been tested on color treated hair with no instances of color transfer or degradation of color.

Yes. The 1.8% salicylic acid in this formula helps remove and soften scalp psoriasis scales. For best results, leave on affected areas for 5 minutes before rinsing. If you have severe psoriasis, we recommend consulting with your healthcare provider as part of your treatment plan.

Since this is a medicated treatment, please consult with your physician before starting or continuing.

.1% Encapsulated Retinol, Mandelic Acid, 1% Kojic Acid, Glutathione, Licorice Root, 3% Tranexamic Acid, 5% Niacinamide, 1% Silymarin, Acetyl Glucosamine. Read more about Remedy for Dark Spots here.

1 fl. oz. / 30 mL

Remedy for Dark Spots will last about 2-3 months depending on usage (several times per week or daily).

Yes, Remedy for Dark Spots product is safe for all skin types!

Yes, Remedy for Dark Spots is safe for all skin tones!

Yes, you can use the Dark Spot product on acne-prone skin. This product is not intended to treat or prevent acne.

Ceramides, Squalane, Peptides, Petrolatum. You can find the full ingredients list on the Remedy for Dry Lips product page.

.33 fl. oz. / 10 mL

Remedy for Dry Lips will last approximately 1 month based on multiple uses per day.

Yes, however, we recommend alternating nightly usage to avoid any potential irritation with using both in 1 routine.

Retinaldehyde (Retinal) is a retinoid and form of Vitamin A that works faster than regular retinol. Both Encapsulated Retinol and Retinaldehyde are less irritating to the skin than regular retinol.

Some see results the following week, but Dr. Shah recommends using 2 months to see changes in tone and texture.

Yes, but, we recommend using Remedy for Body Bumps for skin crepiness. We do not have testing done to confirm results when using the healthy aging product on your body.

The skin near eyes is extremely sensitive so we recommend using caution if applying to the eye area.

1.7 fl. oz. / 50 mL

Yes, it is non-comedogenic and safe for acne-prone skin!

Yes you can apply make-up after applying this moisturizer with no issues

Yes we recommend using serums and oils before using this moisturizer. You can apply a SPF afterwards. We always recommend applying an SPF before going outdoors

d AM & PM! You can apply it after cleansing and any serums or treatment products you use.

We recommend 1 pump and spread evenly over the entire face and neck as well. If 1 pump is not enough, you can do a 2nd pump

.3% Encapsulated Retinol, 1% Encapsulated Salicylic Acid, 5% Niacinamide, Green Tea, Perlite, Kinetin. Read more about Remedy for Pore Size here.

1 fl. oz. / 30 mL

Remedy for Pore Size will last 2-3 months depending on usage (several times per week or daily).

Yes, the Remedy for Pore Size can be used on acne-prone skin. This will not prevent or treat acne.

While we have not conducted specific testing done with our Remedy for Pore Size and rosacea skin, during our testing study we had participants with rosacea that reported no issues. If you have any concerns at all, please consult with your dermatologist first.

While we do not have specific testing done with our products and eczema, during our testing study we had participants with eczema and there were no reported issues. If you have any concerns at all, please consult with your dermatologist first.

Yes, you can use Remedy for Pore Size with retinol or prescription tretinoin, however, we recommend alternating nightly use.

Yes, it is non-comedogenic and safe for acne-prone skin

Yes you can apply make-up after applying this moisturizer with no issues

Yes, climate does not play a factor for whether or not you should use this moisturizer, so it can be used in all climates, and it is especially perfect for dry skin

Yes! Similar to our other products, we have not done specific testing with rosacea skin but have not seen any issues with users who have rosacea. The formula is very gentle, hydrating and amazing for barrier support. Also free of fragrances and other common allergens so it works well with sensitive skin.

Yes, it is great for Accutane skin